In-person pickup
In-person pickup is possible at the brewery's address of operation, Rekreačná 3, Piešťany. Shipping is free of charge in this case.
When your goods are ready for pickup, you shall be informed by email or phone.
In the case of in-person pickup, we shall start preparing the Order immediately after its receipt. We shall keep you informed about the state of the goods. In the case of an Order placed during business days, the preparation time for a regular Order is approximately one to two hours. In the case of keg collection, a refundable deposit of EUR 50 per keg shall be charged.
Delivery
Delivery in Piešťany and surroundings
Delivery within the territory of Piešťany and Banka pri Piešťanoch is free of charge. Delivery within the 15 km radius from the brewery is charged at €1.50.
In the case of an order higher than €20 including VAT, delivery within 15 km is free.
Delivery in Trnava, Senec, Pezinok, Bratislava, Nové Zámky, Šaľa, Nitra
Delivery on the route covering Trnava, Senec, Pezinok, Bratislava, Nové Zámky, Šaľa, Nitra is free. We deliver regularly every Thursday (subject to change). The condition for free delivery in this case is an Order with a minimum amount of EUR 50 including VAT.
Delivery in Slovakia
Express delivery via courier company
The delivery time of the shipment is no later than 48 hours from the dispatch of the shipment. We shall inform you about the shipment dispatch by phone or email. Delivery is possible only within the Slovak Republic. The delivery cost is €5 including VAT.
Shipping is free for orders over €50 including VAT.
Notice: All packages are carefully packed to ensure the goods are not damaged during transport. In the case of visible damage to the package, you can refuse to accept the package, file a complaint with the courier, and then contact us about the situation.
Slovenská pošta
Slovenská pošta can only be used when ordering products from the categories “ŽiWELL Gift and Collectible Items” and “Bierbrand”. Shipping is free for orders over €50.
The delivery time of the shipment is no later than 48 hours from the dispatch of the shipment.
We shall inform you about the shipment dispatch by phone or email.
In case the courier does not reach you at the specified delivery address, they shall leave a notice of parcel storage in your mailbox.
Notice: All packages are carefully packed to ensure the goods are not damaged during transport. In the case of visible damage to the package, you can refuse to accept the package, file a complaint with the courier, and then contact us about the situation.
Payment
Payment in Cash / by Card
Payment by card is facilitated by Stripe. When paying by card, we accept all bank cards available in Slovakia: Visa, Visa Electron, Maestro, MasterCard.
Cash on Delivery
You shall make payment for the goods to the courier of the transport company or at the post office branch only upon receipt of the goods. Cash on delivery is charged at €0.80.
Invoice Payment
Payment by invoice is only possible in the case of purchasing beer for re-distribution and after filling in all billing details.
Refundable Deposits
Kegs
A refundable deposit of EUR 50 is charged for metal kegs from ŽiWELL Piešťanský pivovar. A refundable deposit is paid in cash upon receipt of the goods.
PET Bottles / Cans
Pursuant to Act No. 302/2019 Coll. on the Deposit of Single-use Beverage Containers as amended, a refundable deposit of €0.15 applies to all PET bottles and cans.
Tap Rental
A refundable deposit of EUR 200 is charged for the rental of taps. The deposit can be paid in cash/card upon collection of the tap and will be refunded to the customer upon return of the undamaged tap. In the event of damage caused to the tap due to the negligent actions of the customer, we reserve the right to proportionally reduce this deposit, depending on the amount and extent of the damage caused.